Orders generally take between 1-3 business days to ship upon payment completion with the shipping company that you choose upon checkout.
Once orders are shipped, it is out of our hands. It is the customer's responsibility to directly contact the shipping company for resolve. Please review the Lost or Stolen Package section for further details.
Please note USPS first class mail packages are not insured. If you choose this service, you are agreeing that there will be no refund issued by USPS if the package gets lost or stolen in transit. If you'd like, you may request to add insurance to your order. Upon placing your order, please contact us at: firstname.lastname@example.org
We will then send you an additional invoice for the added cost. Once the balance has been paid, we will start working on your package.